JACK’S MAGIC TREATMENT PROCEDURES
FOR STAINS, SCALE OR DISCOLORATIONS
IN YOUR SWIMMING POOL OR SPA

 

For more information on the Jack’s Magic Stain Identification, Removal & Prevention Program, please read about Our Program.

For customers who have completed the Stain IDentification Kit and are looking for the procedures to move forward with their treatment, please scroll down to find the treatment that best matches the result you received from your Stain ID Kit.


Frequently Asked Questions

I have a brown/black/blue/green/yellow/purple Stain. Which Treatment should I perform?
Jack’s Magic would not recommend performing a stain or scale treatment before you have used a Stain IDentification Kit.


My Pool Service Company performed a Stain IDentification Kit and told me which products to buy. Can I move forward with the treatment immediately?

The Stain IDentification Kit spot test may have worked even though your water chemistry was not properly balanced to perform a Stain ID. However, if your water chemistry is not properly balanced to the parameters listed in Step 1 of your Treatment Procedures, your treatment will NOT work.

It is extremely important for you to get your water tested from a local professional & ask for their advice, or use a website like poolcalculator.com to balance your water to the parameters on the procedure link before you move forward with the Stain Treatment Procedure.


My Stain Identification Kit showed more than one spot with positive removal of my stain. Which treatment should I do?

If your Stain IDentification Kit results in more than one positive ID, please select the treatment that you feel yielded the best removal of the stain, scale or discoloration.

For example, if the test areas for the Stain Solution #1 Treatment and the O2 Safe Shock and Stain Solution #2 Treatment both yielded results, but there was complete removal in the latter area, we would recommend you move forward with the O2 Safe Shock and Stain Solution #2 Treatment.

If you feel that two or more test areas were equal in removal, we recommend you move forward with the treatment for the test area that is closer to the top of the list below.

For example, if your test areas indicate equal levels of removal in the spot for the Stain Solution #2 Treatment and the spot for the Iron Scale Treatment, we would recommend the Stain Solution #2 Treatment as that is closer to the top of this list.

Stain Solution #1 Treatment
Stain Solution #2 Treatment
Oxidized Copper Treatment
Iron Scale Treatment
Passive Stain Treatment
Passive Scale Treatment

If you have any questions about how to proceed, or if you have a question at any step, please fill out our “Technical Questions” Contact Form, email us at jacksmagic@jacksmagic.com or call 727-536-4500 to leave a message for a technical support call back.


TREATMENT 1

For Stain Solution #1 Treatment aka Iron Cobalt & Spot Etching Treatment

  • Pre-requisites:
  • – Positive reaction for Step 3 on the Stain IDentification Kit
  • – Water temperature above 65°F
  • – Ability to isolate or remove ionizers, mineral systems and chemical feeders (if applicable)
  • – Ability to turn off salt generators (if applicable)


For information on how to perform the Stain Solution #1 Treatment, please click the following link: Treatment 1 Procedures
Our Treatment 1 Pack contains everything you’ll need to complete a Stain Solution #1 Treatment in a 10,000 gallon pool.


TREATMENT 2

For Stain Solution #2 Treatment aka Copper & Scale Treatment

  • Pre-requisites:
  • – Positive reaction for Step 4 on the Stain IDentification Kit
  • – Water temperature above 65°F
  • – Ability to bypass heaters / heat pumps (if applicable)*
  • – Ability to isolate or remove ionizers, mineral systems and chemical feeders (if applicable)
  • – Ability to turn off salt generators (if applicable)
  • – Pool volume below 35,000 gallons*


For information on how to perform the Stain Solution #2 Treatment, please click the following link: Treatment 2 Procedures
Our Treatment 2 Pack contains everything you’ll need to complete a Stain Solution #2 Treatment in a 10,000 gallon pool.

* For pools with heaters that cannot be bypassed or pools above 35,000 gallons, please call 727-536-4500 to speak to a Jack’s Magic technician or review the Passive Stain or Passive Scale Treatment Instructions below.

TREATMENT 3

For O2 Safe Shock and Stain Solution #2 Treatment
aka Oxidized Copper Treatment aka Stain Solution #3 Treatment

  • Pre-requisites:
  • – Positive reaction for Step 5 on the Stain IDentification Kit
  • – Water temperature above 65°F
  • – Ability to bypass heaters / heat pumps (if applicable)*
  • – Ability to isolate or remove ionizers, mineral systems and chemical feeders (if applicable)
  • – Ability to turn off salt generators (if applicable)
  • – Pool volume below 35,000 gallons*


For information on how to perform the Oxidized Copper Treatment, please click the following link: Treatment 3 Procedures
Our Treatment 3 Pack contains everything you’ll need to complete a Oxidized Copper Treatment in a 10,000 gallon pool.

* For pools with heaters that cannot be bypassed or pools above 35,000 gallons, please call 727-536-4500 to speak to a Jack’s Magic technician or review the Passive Stain or Passive Scale Treatment Instructions below.

TREATMENT 4

For Iron Scale Treatment

  • Pre-requisites:
  • – Positive reaction for Step 6 on the Stain IDentification Kit
  • – Water temperature above 65°F
  • – Ability to bypass heaters / heat pumps (if applicable)*
  • – Ability to isolate or remove ionizers, mineral systems and chemical feeders (if applicable)
  • – Ability to turn off salt generators (if applicable)
  • – Pool volume below 35,000 gallons*


For information on how to perform the Iron Scale Treatment, please click the following link: Treatment 4 Procedures
Our Treatment 4 Pack contains everything you’ll need to complete an Iron Scale Treatment in a 10,000 gallon pool.

* For pools with heaters that cannot be bypassed or pools above 35,000 gallons, please call 727-536-4500 to speak to a Jack’s Magic technician or review the Passive Stain or Passive Scale Treatment Instructions below.

PASSIVE TREATMENTS

For Passive Stain Treatment

  • Pre-requisites:
  • – Ability to isolate or remove ionizers, mineral systems and chemical feeders (if applicable)


For information on how to perform the Passive Stain Treatment, please click the following link: Passive Stain Procedures

* For pools where this is not possible, please call 727-536-4500 to speak to a Jack’s Magic technician before starting this treatment.


For Passive Scale Treatment

  • Pre-requisites:
  • – Ability to isolate or remove ionizers, mineral systems and chemical feeders (if applicable)


For information on how to perform the Passive Scale Treatment, please click the following link: Passive Scale Procedures

* For pools where this is not possible, please call 727-536-4500 to speak to a Jack’s Magic technician before starting this treatment.


Where to Buy Jack’s Magic products:

For Homeowners

– please use our Dealer Locator to purchase our products locally or to find a local professional to guide you through the treatment.

For Pool & Spa Industry businesses

– please contact your local Jack’s Magic distributor to order.

For Commercial Pool Operators

– if you cannot purchase from a local Jack’s Magic distributor, please call our office (727) 536-4500 for assistance.


If you have any questions about how to proceed, or if you have a question at any step, please fill out our “Technical Questions” Contact Form, email us at jacksmagic@jacksmagic.com or call 727-536-4500 to leave a message for a call back from a Jack’s Magic expert.